General questions about Kizy Tracking

How does Kizy Tracking Solution work

Kizy Tracking uses the existing mobile communication network to identify the positions of the trackers in use. The tracker connect in defined intervals to the network and Kizy transforms this connection into a geo-position that is shown on the Kizy Tracking Platform. Here not only the current position is shown but the whole track how the tracker got to this place.

Where does Kizy work?

Kizy works in 97% of the countries, where a mobile phone reception is available.

While being on sea, Kizy cannot report the actual position of the tracker.

The countries covered are indicated below:



Afghanistan, Albania, Algeria, Angola, Argentina, Armenia, Aruba, Australia, Austria,, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bruneiarussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, Chad, Channel Islands, Chile, China, Hong Kong, Macao, Colombia, Congo, Costa Rica, Côte’Ivoire, Croatia, Cuba, Cyprus, Czech Republic, Democratic Republic of Congo, Denmark, Djibouti, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana (UK), Haiti,Honduras, Hungary, Iceland, India, Indonesia, Iran (Islamic Republic of), Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Lithuania, Luxembourg, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia (Federated States of), Mongolia, Montenegro, Morocco, Mozambique, Mumbai, Myanmar, Namibia, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norway, Occupied Palestinian Territory, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of Moldova, Réunion, Romania, Russian Federation, Rwanda, Saint Lucia, Saint Vincent and the Grenadines, Samoa, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syrian Arab Republic, Tajikistan, Thailand, The former Yugoslav Republic of Macedonia, Taiwan, Timor-Leste, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab emirates, United Kingdom of Great Britain and Northern Ireland, United Republic of Tanzania, United States of America, United States Virgin Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Western Sahara, Zambia, Zimbabwe

Not covered:

Comoros, Democratic People’s Republic of Korea, Eritrea, Somalia, Yemen

What is the size of a Kizy tracker?

The Kizy K-2 tracker has the size of a credit card (87 mm x 56 mm) and is 8.5mm thick.

The weight is less than 42gr.

More information can be found in the technical data sheet.

Does Kizy also record positions when there is no mobile reception?

No, this is not possible as Kizy relies on a connection to the mobile network to determine a position.

Does Kizy use the space-based Global Positioning System (GPS)?

No. The K-2 tracker uses the available mobile communication (GSM 2G and 3G) and Wi-Fi networks to determine its location, but does not use GPS.

Kizy technology focuses on costs, indoor coverage and long battery lifetime, two areas where GPS solutions are usually weak.

Is it allowed to use Kizy during Air Transport?

According to the regulations, the operator/user takes all reasonable measures to ensure that no person does use, on board an aeroplane, a portable electronic device that can adversely affect the performance of the aeroplane’s systems and equipment. Kizy trackers are designed in a way that they only transmit very little energy quantity, which from our knowledge cannot adversely affect the performance of an aircraft in a way to represent any danger. 

However, it is important to note that this is self-evaluation from Kizy. We will still need to undergo a process by the European Aviation Safety Agency (EASA) to obtain an official statement from the authorities to confirm this self-evaluation.

As of today, to be compliant with the regulation, our trackers have to be switched off during air transportation.

Can I use Kizy with my own SIM cards?

No, Kizy trackers are equipped with a soldered SIM card and you cannot use yours. The pricing includes all communication costs including SIM card.

Is the tracking data secure?

Kizy uses a password protected account system. The objects to be tracked are only visible for the user who started the tracking and those he is actively sharing the information with.

Is Kizy already available for purchase?

Yes. The K-2 trackers are available for orders. You can contact our partners to use Kizy. Or if you want to try our solution, simply order a Test Kit.

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